Who we are
SDN Brand LLC operates the C'est La Vie P.A.R.I.S online store. Our primary website is sdnbrand.com. In this policy, “SDN Brand,” “we,” “us” and “our” refer to SDN Brand LLC.
Information we collect
The information we receive depends on how you use the website.
- Account information, including your name, email address, phone number and login details
- Order information, including billing and shipping addresses, purchased products, size or colour selections, order notes and transaction status
- Messages submitted through contact, support, return and newsletter forms
- Technical information such as IP address, browser type, device information, cookie identifiers and pages viewed
- Comments, reviews and media that you choose to submit
Payment card details are processed by the selected payment provider. SDN Brand does not intentionally store complete card numbers or card security codes on this website.
How we use information
- Process payments, fulfill orders and provide delivery updates
- Manage customer accounts, wishlists, returns and support requests
- Respond to questions and communicate about products or services
- Prevent fraud, misuse, security incidents and unauthorized access
- Maintain, measure and improve the website and shopping experience
- Send marketing messages when you have requested them or when otherwise permitted by law
- Meet accounting, tax, legal and regulatory obligations
How long information is kept
Order and transaction records are retained for the period needed for customer service, accounting, tax, fraud prevention and legal obligations. Account information is kept while the account remains active or as needed for the same purposes. Support messages, reviews and comments may be retained so we can respond, maintain records and prevent abuse.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion or a copy of personal information, and to object to or restrict certain uses. Some information may need to be retained when required for transactions, security, tax, legal or administrative purposes.
You can update many account details from the Account page. You can unsubscribe from marketing email using the link in the message or contact us directly.
Children
This store is not directed to children under 13, and we do not knowingly request personal information from children under 13.
Security
We use reasonable administrative and technical measures to protect information. No internet service can guarantee absolute security, so customers should also protect their passwords and account access.
Privacy questions
To ask a privacy question or make a request, contact SDN Brand LLC. We may need to verify your identity before completing certain requests.
Brooklyn, NY 11226, United States